The training was mainly delivered by Mr. Yuri Shahramanyan, Advisor on Operational Efficiency at GICHD. He began with introductory topics including land release, which involves the identification of hazardous areas, the cancellation of land through non-technical survey, the reduction of land through technical survey and the clearance of land. The participants further engaged in the discussion of key quality management principles i.e. Customer Focus, Leadership, Engagement of People; Process Approach; Continuous Improvement; Evidence-based Decision Making; Relationship Management.
Further, the role of gender and diversity in mine action, particularly in quality assessment, was also outlined in the training. The trainer, Mr. Dominic Wolsey, Advisor on Gender and Diversity at GICHD, explained that women, men, boys and girls have different roles and responsibilities, different mobility patterns and exposure to risk, different participation in decision making and access to services & resources. Mr. Wolsey highlighted the importance of mainstreaming gender and diversity considerations to implement efficient and effective Quality Management.